Terms and Conditions

Swim Q Part of Quality Aquatics Pte Ltd – Terms and Conditions
Effective Date: 1st June 2025

These Terms and Conditions outline the use of services provided by Swim Q, a brand under Quality Aquatics Pte Ltd. By engaging our services, you agree to abide by the terms set forth below.

1. Acceptance of Terms

By booking a session or utilizing any service offered by Swim Q, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions.

2. Services Offered

Swim Q, operated by Quality Aquatics Pte Ltd., provides professional swimming instruction at the client’s private or home pool within Singapore. Detailed descriptions of the available services can be found on our Lessons page.

3. Booking and Scheduling

All lesson bookings are subject to instructor availability. Once a booking is confirmed, Swim Q will provide all relevant details including the instructor assigned, date, and time of the session.

4. Payment Policy

Full payment, including fees for trial lessons, monthly lessons, and the refundable deposit, is required upon booking confirmation. Payments are to be made exclusively via PayNow or bank transfer to our authorized bank account.

5. Limitation of Liability

All Swim Q instructors under Quality Aquatics Pte Ltd. are certified professionals. While every effort is made to ensure safety during lessons, Swim Q is not liable for any injuries, incidents, or accidents that occur outside of lesson hours. Clients are responsible for maintaining a safe and suitable environment for the lesson.

7. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Singapore.

8. Amendments to Terms

Swim Q reserves the right to update or revise these Terms and Conditions at any time. Any changes will be reflected on this page.

9. Contact Information

For inquiries or further clarification, please contact us via whatsapp +65 8959 5848 or email at swimqsg@gmail.com